sustainability report 2025
Sustainability at DTC
Dubai Taxi Company places sustainability at the heart of its operations and decision-making. Embedding sustainable practices into every aspect of business, DTC works to reduce its environmental footprint and build lasting trust with customers, partners, and the wider community.
DTC Mission
To lead in digital and safe mobility services that meet communities’ needs for convenience, connectivity, and sustainability
ISO Certifications
In 2025, Dubai Taxi Company strengthened its commitment to operational excellence and sustainable performance by obtaining multiple independent ISO certifications, including:
ESG Strategy
DTC’s five-year ESG strategy supports long-term sustainability with progress across environmental stewardship, social welfare, customer experience, and robust governance pillars.
DTC’s ESG Strategy is anchored in three foundational themes—Sustainable Procurement, Responsible Governance, and Digitalisation—which underpin business continuity, compliance, and operational resilience.
These foundations support the Company’s strategic ESG priorities, which focus on material, high-impact topics where DTC seeks to deliver measurable and long-term value.
DTC Contribution
to the UN SDGs and UAE National Goals
DTC aligns its ESG strategy with leading international frameworks to ensure its activities contribute to long-term sustainable growth and shared social and environmental value.
DTC supports economic growth by enabling mobility that underpins GDP expansion, tourism development, and the attraction of global talent.
DTC enhances quality of life and social wellbeing by providing safe, reliable, and accessible transport while supporting employment opportunities.
DTC contributes to global sustainability objectives through its long-term transition to a fully electric taxi and limousine fleet.
DTC supports the development of a smart and integrated mobility ecosystem through digitalisation initiatives and strategic partnerships.
Environment
Dubai Taxi Company supports the UAE’s climate ambitions by embedding environmental responsibility into its operations, focusing on efficient resource management, emissions reduction, and the transition to more sustainable mobility through a cleaner, lower-emission fleet.
Progress Since 2024
In 2025, DTC accelerated its transition toward lower-emission mobility while strengthening environmental controls across energy, water, and waste management. Progress was driven primarily by fleet electrification, expansion of EV charging infrastructure, and improved digital monitoring of environmental performance.
Read moreFleet Electrification and Emissions
Emissions profile continued to shift from fuel-based to electricity-based energy use.
Energy Management
Growth in electricity consumption was driven by electrification rather than facility inefficiency.
Resource Management: Water and Waste
Resource controls scaled in line with operational growth.
2025 Highlights
- Rapid expansion of EV charging infrastructure
- Continued shift in emissions profile aligned with fleet electrification
- Strengthened environmental data governance and reporting capability
Social
DTC is dedicated to creating a supportive and safe working environment for its employees and drivers while ensuring high standards of customer service and community wellbeing across all operations.
Progress Since 2024
In 2025, DTC advanced its social performance by strengthening safety governance, expanding wellbeing support for drivers and employees, and moving toward more structured, impact-led community engagement.
Governance
DTC upholds high standards of ethics, transparency, and accountability, embedding integrity across its operations. Strong governance supports responsible growth and underpins the Company’s mission to advance sustainable mobility.
Progress Since 2024
In 2025, DTC continued to strengthen its governance framework through targeted policy development, clearer internal controls, and deeper integration of ESG considerations into corporate governance practices.
Read more