Guided by a Clear ESG Framework
DTC’s sustainability agenda is guided by a structured ESG framework that ensures environmental, social, and governance priorities are embedded across the organisation. Strong governance structures and dedicated sustainability functions oversee implementation, ensuring accountability, regulatory compliance, and continuous improvement.
Executive ESG Committee
ISO Certifications Achieved in 2025
In 2025, Dubai Taxi Company strengthened its commitment to operational excellence and sustainable performance by obtaining multiple independent ISO certifications, including:
- ISO 22301 Business Continuity Management
- ISO 9001 Quality Management
- ISO 14001 Environmental Management
- ISO 45001 Occupational Health and Safety
- ISO 10002 Customer Complaint Handling and Satisfaction Management
In parallel, DTC advanced the maturity and assurance of its Environmental Management System (EMS), aligned with ISO 14001 requirements. The Company implemented a structured verification approach to reinforce environmental governance, regulatory compliance, and responsible resource management across its operations.
This process included internal environmental assessments and QHSE audits covering 100% of operations, alongside certification audits conducted by an accredited external body. The ISO 14001 certification confirms that DTC’s EMS effectively manages environmental aspects, risks, and compliance obligations across the organisation.