Motivation and Recognition

DTC supports employee and driver engagement through competitive remuneration, comprehensive benefits, and structured performance recognition. These measures are designed to reinforce motivation, encourage high performance, and support long‑term retention across the workforce.

Compensation is benchmarked against market standards and complemented by recognition initiatives that reward individual and team contributions. Managers are allocated dedicated budgets to recognise performance through vouchers, gifts, and incentive programmes, including the ‘Kafo’ scheme and other performance‑based or milestone‑linked awards.

Incentive Programmes

The ‘Kafo’ scheme enables managers to provide immediate recognition for exemplary behaviours such as professionalism, vehicle presentation, and customer service, with rewards issued instantly through an ID‑based system.

In addition, DTC’s Recognition Policy for employees provides a structured framework for rewarding good performance, including during challenging operating conditions, reinforcing a culture that values commitment, resilience, creativity, service excellence and other relevant criteria.

Through Kafo, our employee recognition digital platform, outstanding contributions are acknowledged and celebrated, reinforcing a culture of appreciation and positive values across the organisation.